RETURN POLICY

Return Policy

If for any reason you are not 100% satisfied with your purchase, ShoeShock will issue a refund for merchandise that is in new, unused condition with the original packaging. Items must be returned within fourteen (14) days of delivery to the shipping address provided. ShoeShock reserves the right to refuse merchandise if they appear to be worn or damaged.

Returns Made Easy!

Click "Process a Return"

at the bottom of the page.

Lookup Your Order

Enter your email address and order number (found on your packing slip or in your email purchase confirmation)

Ship Your Return

Drop your box off at an authorized shipping center.

Call Us 24/7

at 1-800-746-3819 and a representative will help with processing your return.

Get Your Order Details

Please have your order number and email address to retrieve your purchase.

Ship Your Return

Drop your box off at an authorized shipping center

Shipping Costs

Shipping Type Transit Time Cost
Standard Shipping (3 - 5 Business Days) $9
Premium Shipping (2 - 3 Business Days) $15
Expedited Shipping (1 Business Day) $35

Our Contact Information

ShoeShock, LLC

3535 Peachtree Road, STE 520 | Atlanta, GA 30326

Call Us 24/7 at 1-800-746-3819

Our Contact Information

ShoeShock, LLC

3535 Peachtree Road, STE 520 | Atlanta, GA 30326

Call Us 24/7 at 1-800-746-3819